Modern Slavery Statement

Surrey Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement is made by Surrey Carpet Cleaning in accordance with our commitment to uphold human rights, fair working conditions, and ethical conduct across our operations and supply chains. We recognise that modern slavery, including forced labour, human trafficking, debt bondage, and exploitation, is a serious global issue and we are committed to taking all reasonably practicable steps to identify, prevent, and address these risks.

Our Commitment and Zero-Tolerance Policy

Surrey Carpet Cleaning maintains a strict zero-tolerance approach to modern slavery and human trafficking. We do not accept, condone, or knowingly engage with any form of forced, compulsory, or child labour in any part of our business or supply chain. This policy applies to all employees, contractors, agency workers, and suppliers who provide goods or services to us.

All individuals working for or with Surrey Carpet Cleaning are expected to act with integrity, uphold human rights, and comply with all applicable laws and regulations related to labour standards, employment, and ethical conduct. Any breach of this policy is treated as a serious matter and may result in termination of contracts or working relationships.

Our Business and Supply Chains

Surrey Carpet Cleaning provides professional carpet, upholstery, and floor cleaning services. Our primary operations are based in the United Kingdom and we source products such as cleaning solutions, machinery, tools, and protective equipment from a range of suppliers. While our direct operations are relatively low risk, we recognise that risks can arise deeper within global supply chains, especially where raw materials or manufactured goods originate from higher risk regions.

We are committed to working only with suppliers and partners who share our standards on labour rights, ethics, and human dignity, and who demonstrate compliance through transparent practices.

Supplier Standards and Audits

We expect all suppliers to adhere to our zero-tolerance stance on modern slavery and to comply with relevant labour, health and safety, and human rights legislation. As part of our supplier management approach, we seek to:

Request clear confirmation from key suppliers that they do not use forced, compulsory, or child labour and that they comply with applicable modern slavery legislation. Assess new suppliers, where appropriate, for indicators of modern slavery risk before entering into commercial relationships. Include modern slavery and ethical conduct requirements within contractual arrangements, where relevant to the nature and scale of the services or goods provided.

Where risk indicators are identified, we may conduct or request additional due diligence, which can include targeted questions, requests for supporting documentation, or, where proportionate, site visits or audits. If a supplier is unable or unwilling to meet our standards or address concerns within an agreed timeframe, we reserve the right to review, suspend, or terminate the relationship.

Reporting Channels and Whistleblowing

Surrey Carpet Cleaning encourages all employees, contractors, and suppliers to report any concerns related to modern slavery or unethical labour practices without fear of retaliation. Concerns may relate to our own operations or those of our suppliers and subcontractors.

Reports can be made to line managers or senior management, or through any established internal reporting channels communicated to staff. We treat all concerns seriously and investigate them promptly, fairly, and confidentially as far as is reasonably possible. Where substantiated issues are identified, we will take appropriate corrective action, which may include working with the supplier to resolve the issue, escalating to relevant authorities, or ending the business relationship.

Training, Awareness, and Responsibility

Responsibility for overseeing our modern slavery commitments lies with the senior management team, which ensures that appropriate measures, policies, and practices are in place. Relevant employees involved in procurement, supplier management, or operational oversight are made aware of modern slavery risks and the procedures for identifying and reporting concerns.

We aim to build awareness across our workforce so that modern slavery risks can be recognised and addressed at an early stage. This includes periodic communication on our zero-tolerance policy, supplier expectations, and whistleblowing arrangements.

Continuous Improvement and Annual Review

Surrey Carpet Cleaning is committed to the continuous improvement of our approach to preventing modern slavery. We recognise that expectations, regulations, and best practices evolve over time, and we will review and update our processes accordingly.

This Modern Slavery Statement is reviewed at least annually by senior management to assess its effectiveness, reflect any changes in our operations or supply chains, and incorporate feedback from stakeholders and risk assessments. Any updates will be communicated internally and made available to interested parties upon request.

By publishing this statement, Surrey Carpet Cleaning affirms its commitment to acting ethically, with integrity, and in full support of the eradication of modern slavery and human trafficking in all its forms.