House Cleaning

House Cleaning in Surrey by Local Professionals

At Surrey Carpet Cleaning, we provide thorough, reliable house cleaning across Surrey for busy households, landlords, letting agents and small businesses. Although we’re known for carpets, many of our regular clients asked us to look after the rest of their homes too – so we built a dedicated, professional domestic cleaning service, delivered to the same high standards.

What Our House Cleaning Service Includes

Our house cleaning is designed to keep your home consistently clean, hygienic and comfortable. We tailor every visit to your priorities, but a typical clean can include:

Dusting of all reachable surfaces, skirtings, window sills and switches
Vacuuming of carpets, rugs, stairs and soft flooring
Mopping of hard floors (tiles, vinyl, laminate, wood as appropriate)
Kitchen cleaning – worktops, cupboard fronts, sinks, hobs, splashbacks
Bathroom cleaning – toilets, basins, taps, showers, baths and tiles
Internal glass on doors and mirrors
Emptying bins and replacing liners (where provided)

We offer different levels of service such as regular weekly or fortnightly cleaning, one-off deep cleans, move-in / move-out cleans and post-refurbishment cleaning. We’ll help you choose what suits your property and schedule best.

Who Our House Cleaning Service Is For

Homeowners

Many Surrey homeowners use our regular house cleaning to keep on top of everyday dust, pet hair and family life. We work around school runs, home offices and busy diaries, ensuring your property is always presentable without you spending your evenings cleaning.

Renters

Tenants often call us for one-off deep cleans or end-of-tenancy work. A professionally cleaned property makes it far easier to secure your deposit and avoids disputes with landlords or agents. We understand inventory checklists and focus on the details that are most often inspected.

Landlords and Letting Agents

Landlords, property managers and letting agents use our turnaround cleaning to prepare homes between tenancies. We provide invoices and documentation on request, align our work with your inventories, and can combine house cleaning with our specialist carpet and upholstery cleaning for a complete reset.

Businesses

Small local businesses operating from houses or flats – such as therapists, childminders or home salons – need premises to be immaculate for clients and inspections. Our professional cleaning helps you maintain a clean, hygienic environment while you focus on your service.

Students

Student houses can be difficult to keep on top of, especially at exam time. We carry out shared house cleaning and end-of-year cleans, making sure kitchens, bathrooms and communal areas are brought back to an acceptable standard for check-out.

Items and Areas Typically Included

Rooms and Spaces

Bedrooms, living rooms, dining rooms and hallways
Kitchens and utility rooms
Bathrooms, shower rooms and WCs
Staircases, landings and internal porches

Fixtures and Fittings

Worktops, shelves and furniture surfaces (reachable without ladders)
Skirting boards, light switches and door handles
Internal doors, frames and obvious marks
Radiator fronts and tops

Appliances and Extras (by prior agreement)

Microwave interior
Fridge exterior and quick internal freshen
Oven exterior and hob clean
Inside kitchen cupboards (for deep or move-out cleans)

What Is Not Included as Standard

To keep our pricing fair and clear, some tasks are not included in standard house cleaning but can often be added as an extra or quoted separately:

Professional carpet cleaning and upholstery cleaning (we do provide these as specialist services)
External window cleaning or work at height requiring ladders
Cleaning of roof spaces, lofts or inaccessible areas
Deep oven cleaning (full strip-down
Garden, driveway or exterior building cleaning
Decluttering, rubbish removal or skip hire
Moving heavy furniture or appliances beyond what one cleaner can safely handle

If you are unsure whether something is covered, just ask during your enquiry – we are always transparent about what is and is not included so there are no surprises on the day.

Our Step-by-Step House Cleaning Process

1. Enquiry & Quote

You can contact us by phone, email or online form. We’ll ask a few straightforward questions about your property size, number of bathrooms, flooring types, and what you want to achieve – for instance, an ongoing weekly clean or a one-off deep clean. Based on this, we provide a clear, no-obligation estimate, explaining how long we expect the visit to take and what will be covered.

2. Survey – Virtual or Onsite

For larger homes, heavily soiled properties or combined services (such as house and carpet cleaning together), we may recommend a short survey. This can often be done virtually using photos or video, or we can visit in person at a convenient time. The survey lets us confirm timings, staffing, any access issues and any areas requiring special attention, so we can plan the job properly.

3. Preparation Before Cleaning

Before we arrive, we’ll ask you to do a small amount of preparation, such as tidying away personal items, valuables and paperwork so our cleaners can focus on actual cleaning. On the day, our trained, professional team will walk through the property with you, confirm your priorities, lay down protective materials where needed and then begin the clean methodically, room by room. At the end, we’ll invite you to inspect the work.

Transparent Pricing – How We Charge for House Cleaning

We believe in clear, simple pricing with no hidden extras. Most house cleaning in Surrey is priced either:

By the hour – ideal for regular weekly or fortnightly visits
As a fixed price – more common for deep cleans and move-in / move-out jobs

Hourly rates vary depending on frequency, number of cleaners required and any specialist tasks requested. Fixed-price work is calculated from the property size, current condition and your checklist of priorities. We confirm all costs in writing before you book. For longer-term regular cleans, we can review your service after a few visits to make sure you are getting the best value for the level of cleanliness you expect.

Why Choose Professional House Cleaning Over DIY?

Many people can clean their own homes, but there are clear advantages to using a professional service:

Consistency: A scheduled clean means tasks are not missed, even during busy periods.
Equipment and products: We use commercial-grade vacuums, mops and carefully selected cleaning agents suitable for different surfaces.
Time-saving: A trained cleaner works efficiently and methodically, often doing more in two hours than most people manage in an afternoon.
Hygiene: We understand where bacteria and allergens tend to build up and clean with that in mind, especially in kitchens and bathrooms.
Reduced wear and tear: Using the right products helps protect floors, worktops and fixtures instead of damaging them with harsh or unsuitable chemicals.

Insurance, Training and Professional Standards

Inviting someone into your home requires trust. Surrey Carpet Cleaning operates as a fully established local company, not a casual agency. Our teams are:

Fully insured with public liability cover for your peace of mind
Protected by goods in transit insurance when we move equipment and materials to and from your property
Trained in safe handling of chemicals and correct cleaning methods for different surfaces
Briefed on confidentiality, respect for your home and professional conduct

We work to clear, documented procedures so that every client receives the same high standard of cleaning, whether it’s a studio flat or a large family home.

Care, Protection and Our Approach to Sustainability

Cleaning properly is about more than appearance; it is about caring for people and the property itself. We take care to:

Test products in inconspicuous areas where there is any doubt
Use appropriate colour-coded cloths to reduce the risk of cross-contamination
Avoid excessive moisture on delicate flooring and furnishings
Protect corners and skirtings when moving light furniture

We are also mindful of environmental impact. Wherever practical, we choose concentrated products to reduce packaging, use microfibre cloths that can be laundered and reused, and dose chemicals accurately to minimise waste. If you prefer low-fragrance or more eco-friendly products, let us know and we will discuss suitable options.

Frequently Asked Questions

How much does house cleaning in Surrey cost?

The cost depends mainly on the size of your property, how often you’d like us to visit and whether it’s a regular clean or a one-off deep clean. Most of our clients in Surrey pay an hourly rate for ongoing services, with discounts sometimes available for weekly bookings. Deep cleans and move-in / move-out jobs are often priced as a fixed quote after we understand your requirements. We’ll always explain how we’ve calculated the price and what is included before you decide to go ahead.

Can you provide same-day or urgent house cleaning?

Where our schedule allows, we do our best to accommodate urgent or same-day requests, especially for move-outs, last-minute inspections or unexpected guests. Availability depends on the time of year and the size of the job, so it’s always worth calling us as soon as you know you need help. If we cannot attend the same day, we’ll offer the earliest slot we have and suggest what you can do in the meantime to keep things manageable until we arrive.

Are you insured if something gets damaged?

Yes. We operate with comprehensive public liability insurance, which covers accidental damage to property while we are working in your home. We also hold goods in transit insurance for our equipment while it is being transported. Incidents are rare because our cleaners are trained professionals who take great care of your belongings, but if anything were to happen, we follow a clear reporting and resolution process. We can provide proof of insurance on request before you book, so you know you are properly protected.

What exactly is included in a standard house clean?

A standard visit focuses on the areas that need attention most often: dusting and wiping accessible surfaces, vacuuming and mopping floors, cleaning bathrooms and toilets, and keeping your kitchen worktops, hobs and sinks hygienic. We will also empty small bins and clean internal glass on doors and mirrors. Tasks that take more time, such as inside ovens, cupboards or fridges, are normally classed as deep cleaning, but they can be added by arrangement. At the start, we agree a clear checklist with you so expectations are aligned.

How far in advance should I book house cleaning?

For regular weekly or fortnightly cleaning, we recommend booking at least one to two weeks ahead so we can offer you a day and time that fits your routine. Deep cleans, particularly around busy periods such as spring and year-end, can book up faster, so more notice is helpful where possible. That said, we always keep some flexibility for shorter-notice work. If you have specific deadlines, such as a tenancy check-out or house move, tell us the date early so we can plan accordingly.

Do I need to be at home while you clean?

You are welcome to be at home, but you don’t have to be. Many clients provide a key or use a key safe so we can attend while they’re at work. Any access arrangements are handled confidentially and keys are logged and stored securely. Before you feel comfortable leaving us alone, you might prefer to be present for the first visit, which we completely understand. Either way, we’ll agree in advance how you’d like us to lock up and leave everything when we’ve finished.